Welcome to Cramerton Online

We continually have questions regarding utility bills.  Issues normally arise from excess usage.  Our objective is to bill properly for consumption as determined by monthly meter readings of water passing through the meter.  The sewer charge is based on water usage.  Our minimum residential bill is based on 2,000 gallons and is $43.90.  Water is billed at $6.05 and sewer is billed at $6.95 per 1,000 gallons used over the minimum 2,000 gallons.  Rates are established annually at levels estimated to sustain utility operations at levels acceptable to the State and Federal Governments.  Rate schedules are available at Town Hall.  Adjustments (primarily usage attributable to leaks) are handled on a per occurrence basis and may require evidence that appropriate corrective actions have been made.  Present administrative policy allows one adjustment, if warranted, every three years.  Water service is established and terminated by submission of written documentation.  No deposit is required of homeowners.  A deposit of $100 is required for tenants.

Water Meter Replacement Project: The Board of Commissioners has awarded a contract to Hawkensen Construction to replace all water meters to a radio-read system.  This new technology will allow meters to be read by simply driving past your home or business.  This will make meter reading and the billing process much more efficient.  Additionally, utility personnel can monitor meters with the opportunity to detect unusual usage and potential problems before they would otherwise become known.  The project will take at least 90 days.  The Town will be communicating with citizens through the Connect-CTY message system to let you know when particular neighborhoods are scheduled for replacement.